Lotto88 Privacy Policy — How We Protect Your Data
Your privacy is a priority at lotto88. This document clearly explains what information we collect, how it is used, how it is protected, and your rights as a user of our platform in Malaysia. Effective date: 1 January 2026.
1. Information We Collect from Users
Lotto88 collects several categories of information to keep the platform running safely and efficiently for users in Malaysia. The following are the types of information that may be collected:
Your full name, email address, phone number, date of birth, and password provided during account registration.
Device type, operating system, web browser, IP address, screen resolution, and other technical information automatically transmitted when you access the platform.
Records of deposit and withdrawal transactions in MYR (RM), payment methods used, and transaction reference numbers. We do not store full card numbers.
Game records, betting history, pages visited, session duration, settings preferences, and your interactions with platform features.
2. How We Use Your Personal Information
Lotto88 uses collected information solely for legitimate purposes directly related to platform operations. Your information will not be used for any other purpose without your consent.
Verifying user identity during registration and login, detecting suspicious activity, and protecting accounts from unauthorised access.
Processing financial transactions, providing customer support, maintaining account records, and improving the overall user experience based on usage data.
Sending account-related notifications, important platform updates, or promotional information — only to users who have opted in to receive them.
3. Cookies & Session Tracking on Our Platform
Lotto88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored in your browser when you visit a website.
We use several types of cookies. Session cookies keep you logged in during an active session and are automatically deleted when you close your browser. Persistent cookies store user preferences such as language and display settings for future visits. Analytics cookies help us understand how users interact with the platform so we can make meaningful improvements.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect platform functionality, including your ability to log in and maintain an active session.
4. Data Security & Third-Party Sharing
Data Security Measures
Lotto88 implements a range of technical and organisational measures to protect users' personal data from unauthorised access, breaches, alteration, or destruction.
- SSL/TLS encryption for all data transmitted between your browser and our servers
- Passwords are stored in hashed form and cannot be read back
- Internal access to user data is restricted on a need-to-know basis
- Continuous system monitoring to detect unusual activity
Third-Party Sharing
Lotto88 does not sell, rent, or share users' personal information with third parties for marketing purposes. However, there are limited situations where data sharing may occur:
- Payment service providers that process RM transactions on our behalf
- Regulatory authorities or law enforcement agencies where required by law
- Technology providers supporting the platform's infrastructure, subject to strict confidentiality agreements
5. Your Rights as a User & How to Contact Us
As a lotto88 user, you have rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
- Right to Access
- You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our customer support email and will be processed within a reasonable timeframe.
- Right to Rectification
- If you find that any personal information we hold about you is inaccurate or incomplete, you can request a correction through your account settings or by contacting lotto88 customer support.
- Right to Erasure
- You may request the deletion of your account and personal data. However, certain records may need to be retained to fulfil legal obligations or resolve any pending transactions before the deletion is fully processed.
Contact Us Regarding Privacy Matters
Email: [email protected]
Response time: 1–3 business days
For general enquiries, you may also check FAQ section which answers common questions in Bahasa Malaysia.
Changes to This Privacy Policy
Lotto88 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address.
The latest version of this Privacy Policy is always available on this page. The effective date shown at the top of the document indicates the version currently in force.
Continued use of the lotto88 platform after any changes take effect will be considered acceptance of the updated policy.
Your Privacy, Our Priority — We're Here to Help
If you have further questions about how lotto88 handles your data, check our FAQ section or log in to your account to contact our customer support directly.